Please note that the CIS site was re-constructed on 09/12/08
Repairs, Spares, Maintenance and Safety
Rapid response and complete On-Site Service
Maintenance and emergency call-outs for repairs are controlled by our call centre which manages both on-demand and planned maintenance visits for single and multi site clients. The call centre is staffed by experienced CIS staff, who will deal with all calls in a professional yet personal and competent manner. Using 'ServiceDemon', the latest field service management system, we are able to access real-time information, provide a fast response and prioritise emergencies.
Our engineers download information from the call administrators via modern tablet PCs. Once work has been completed and a unique asset number attached to the equipment, the customer signs the tablet PC for the work performed. A report is then uploaded to the call administrator in real time. This ensures all aspects of work and site information are completely up-to-date. Job sheets are then either faxed to the Customer or sent by email to single or multiple recipients, similarly quotations and reports can be dispatched to authorised personnel. The client receives an updated status report via email or fax at every stage of the job through to completion.
Speedy delivery from a vast range of Parts
We source and supply genuine manufacturer’s parts for all types, makes and models. We can offer next day delivery on stock items and all our parcels are securely tracked to ensure safe delivery.
Sourcing spare parts has become increasingly more difficult over the years due to the range and complexity of products. Nevertheless, here at CIS we have the expert in-house product knowledge and a vast supplier database, enabling us to assist customers in identifying specific parts, which in turn, provides an accurate, cost effective and speedy service.
Professional Gas Safety checks
The Gas Safety (Installation and Use) Regulations 1998 require all caterers to:
'ensure that any gas appliance, installation pipework or flue installed at any place of work under his control is maintained in a safe condition ... and is checked for safety within 12 months of being installed and at intervals of not more than 12 months since it was last checked for safety'
CIS is Corgi Registered and all engineers are ACS approved and therefore competent to work on gas equipment and carry out gas safety inspections. We offer advice on all aspects of safety installation, use and maintenance of gas fired cooking equipment, ventilation, isolation of gas supplies and gas interlock mechanisms. Gas safety checks are an integral part of our catering service contracts (ppm) where gas appliances are installed. We keep all relevant maintenance records, a copy of which can be supplied if necessary. Gas safety certificates and Landlords certificates also supplied on request. We keep copy certificates on record for two years to cover the annual inspection requirement as laid out in the Gas Safety Regulations.
Catering Equipment Suppliers include:
3M Water Filtration Products, Abbeychart, ACEA, ACO, AcquaKool, Active, Adande, Adler, Adventys, AFE, AJS PIRI PIRI, AKE Cooling Ltd., Ali Group, Alto-Shaam, Aluline Limited, Amana, AMX, Anaheim, Angelo Po, ANOLON ADVANCED CUTLERY, Ansul Piranha Fire Suppression Systems, Ansul R-102 Restaurant Fire Suppression Systems, Aquacoil, Aquaflex, AquaJet, Aqua-Pure, Aquarius, AquaVend Food-Grade Water Hoses, Aquavent, Arneg, Arrow, AT range of softeners, Athanor, ATKINS, AutoBev, Autonumis, AutoQuotes, Avanti, AyrKing, Aztra, B Line, B2B Compliance, BAKBAR, Bakers Pride, Ballantyne, Banqueting, Banquetline, Bar CED - modular bar system, Barkston, BarOlympic, Baron, Bartender, Bartisan, Bartlett, BEEM, Berto's, Bertos Spa, BESPOKE, BGL, BioCote, BioMax, Biostore, Biotop, Biotronic, Bio-Turbo, BK, BKI , Black Rock, Blast Chillers, Blizzard, Blodgett, Blue Seal, Bold, Bonamat, Bonnet-Cidelcem, Bonzer, Bourgeat, Bravilor Bonamat, Brema, Brita, Brita AquaQuell Purity, Brita AquaVend, BritaClean, Broaster, Bromley, Buffalo Pro, Bunn, Bunn-O-Matic, Bunzl, Burco, Burlodge , Burton McCall, Burshaw, Cafina, Calomax, Cameron Robb, Caravell, Carford, Carpathian Tableware, Caribbean, Casta, Cater-Bake, CaterConnex Water & Gas Hoses, Caterer, Caterflex, CaterGuard GIS & Accessories, Caterlux, CaterQuotes, CaterTap, CaterZap Insect Killers, CEADO, CED, CEDABOND, CEMAK, CEN, CESA Energy Saver, CESACAD, CESASTATS, Charvet, Chef Safe, Cheflogic, Chefset, Cheftec, Chieftain, Choices, Cidelcem, Cimbali, Cinders, Classeq, Clearway, Clenaglass, Clenaware, Clenaware Systems, Cleveland, Clima Plus Combi's, COF, Coldelite, Colged, Comark, Comenda, Commenda, Commercial Cut, Commercialware, Cona, Concerto, Connoisseur, Consort, Contacto,
Convotherm, Cook-X4, Cook-X6, CoReCo, CORGI, Cosmocold, Counterline, Craven, Cromford, CRPC, Cryonite, Crypto, Crystal, CTU (calcium treatment unit, CUNO, Dawson, Dawson Foodservice Equipment, DC, Delabie, Delfield, Delfield Sadia, Designline Drop In/ Table Top Food Service Displays, Desmon, Diamond, Die-Pat, Digitron, DIHR, Dominator, Dormont, Dualit, Duo, Duke, Dynamic, E.G.O., E.M.H, Eco, Edlund, EGO, Electrocycle.biz, Electrolux, Electroway, Elgin, Elia, Elmwood, Eloma Combination Ovens, ELRO, Emerald, Emerson Appliance Solutions, Enerlogic, Enodis, Envac/Centralsug, Equator, Equip, Esprit, European Watercare, Excalibur, Exclusive Ranges, Experience, Ezra Hatton, EZT, F.W.E, F2, Fabs4, Faema, Fagor, Falcon, FAST, fast food, Fastimer, Fastron, FCSI, Fellows, Fereday, Ferex, Fermatic, Fermod, Fermod, Fermoflex, Fermoflex, Fermostock, Feuma, FilterFlow, Firex, First Choice, Focus, Foinox, Foster, FR, Franke, Frigomat, Frostar, Frymaster Dean, Gaggia, Gamble Equipment, Garibaldi, Garland, Garnet, Gastro Pro range, gastronorm, Gaylord, Genesis, Gilberts, Giorik, GIS, GO, Golden West, Gram, Grampian, Grande Carte, Granuldisk, Granule Combi, GreasePaK Drain Maintenance System, Grill, Groen, Grunwerg, Guardian, Gustav Emil Ern, Guy Degrenne, H & K, Hallco, Hallde, Hamilton Beach, Hamilton Beech, Handwashpac, Harmony, Hatco, HB 3 Wash basin, HB 4 Wash Basin, Henny Penny, HGW, Hobart, Holman, Hopkins, Hoshisaki, Hoshizaki, Hospitalite, hovicom, Hubbard, HW range of softeners, Hydro, Hygiene Express, Ice By, Ice-O-Matic, IDESIGN, IMC, Imperial, Infinity® Fryers, Insect-O-Cutor, Insectocutor Flykillers, Insectocutor Flyscreens, IN-SINK-ERATOR, Insitu, Instanta, Intelli-Hood,
Ital, ITV, Jackson, Jade, Jamaican, JeT&Spray, Johny, Jordao, K Carts, Keating of Chicago, Kenwood, Kenwood Catering, King Charles, King Edward, King's Buffets, KINOX, KISAG, Kitchen Aid, Kitcheneers, Kuppersbusch, Lacor, Lainox, Le Buffet, Lec Commercial, Leventi, Liebherr, Lincat, Lincoln, Lockhart, Longlife, Lynx 400, Maestro, Maestrowave, MagiKitch'n, Magnesol, Magnum Catering Sink, Maid Aid, Mainca, mainstreet, Maitre D'Hotel, Major, Malibu, Manitowoc, Marco, Mareno, Marlow, Masterfrost, Masterwash, Matfer, MaxiBrew, Maximizer, Maxmatic, mealstream, Mechline, Mecserflex, Meiko, Melitta, Mermaid, Merrychef, Metcalfe, Metos, Metro, Meyer, MF Range, Marshall Mieco, Middleby, Midi Catering Sink, Miele, Mini, Mini Catering Sink, Miraclean Chrome griddles, Mirror, Mistral, Mobile, Model A, Model B, Moduline, Mo-El, Moffat, Moha, Monarch, Monika, Moorwood Vulcan, Moretti Forni, Multiplex, Mussana, Musso, Nelson, Nemco, Nevilles, Nilma, Norpe, Oceanic, Olde Thompson, Omega, Onyx, Opal, Open, Options, Opus 700, Opus Combi Steamers, Paderno, Panasonic, Panther, Parry, Peel Appeal, Pegler, Perfect Fry Ventless Fryers, Peugeot, Philips, Piazza, Peerless, Pitco Frialator, Polaris, Porkert, Powergrill, Premier, Premier range, Premium, Prestige, Pro-Lite, Promag Ice Cream machines, Promart, PubSun, Putney, Q'n'C, QuickLink, QwikBrew, R.A.G.,
RAFFO, Rational, Redco, Reel Kleen, Regent, rgo, Rhino, Rical Group, Rieber, Robertshaw, Robot Coupe, Roller Cool, Roller Grill, Rosinox, ROSLE, Rotor, Rowlett, RPZ back flow prevention Valves, Rutland, Sabatier, Sabre, Sadia, Sage, Sammic, Samsung, San Jamar, Santosafe, Sanyo, Sapphire, Savoury, Scalegard Pro, Scotsman, SCS, Seal, ServEquip, Serviceline, Sharp, Shine, Sieger, Signature, Silko, Silverlink 600, Simply Stainless, Sirocco granular pot washers, Sissons, Six-S, Smeg, SMP Range, Soho Spices, Sorrento, Southbend, Southern Fried Chicken, Sovereign, Sp Range, Specialist Storage, Specialist Storage Equipment, Spiraflex, Spirit, Spring, Star-Holman, Staub, Steadysticks, Steelite, Stills, Stott Benham, Streamline, SUNKIST, Swash, Swirl, Synergy, T&S, Technyform, Tefcold, temp.rite, Testo, The Cutlery Polisher, Toastmaster, Toploader, Toque Blanche, TotalCare Gold, TotalCare RO system, traex, Traiteurs, Trak, Turbo Chef, Turbofan, UAL, UCI, Ugolini, UWO (WOLF), Valentine, Valera, Vantage, Vari Cool, Varithek, Veeray, Vent Master, Veolia, Versicarte, Versigen, Versitop, Vestfrost, Victor, Victorinox, Viscount, Vision, Vizu, VP Range, Vulcan-Hart, Waring, Wastemaster, WastePro, WB 18 Wash Basin, Westmark, Whirl-a-waste, Whirlpool, Williams, Winterhalter, Yeoman, Zanussi, Zeroll, Zesto, Zoin, Zojirushi, ZUMEX.